Good Manner in Business

Written by: Aqsa Sediqi

Everyone would be more mindful of their manners towards customers and would put the customer's interest in mind. When you keep a positive attitude in customer service, customers will be happier and this might cause to increase in the number of customers. AEPO’s writer/producer has talked to Muhammad Khabir, a resident of Dehsabz district, Kabul province who presents punctured tires repairing service.

Abdul Khabir talks about his business, “I have rented a workshop of repairing bicycle and kart puncture tires about 3 years ago. Before another tire technician was working in this workshop but as he did not have a good attitude towards customers, he failed in his job.

When I started my business, I have a good manner with all customers. If any of them does not have money to pay my wage, I do not force him to pay me. He could pay me later.

Most of my customers are bicycle and kart owners. My income has increased by 100 % than the first days of my working and new customers come to my workshop from remote areas.”

Handicrafts:

Some people complain of unemployment when they retire from the job, but some others have provided business for themselves. 

AEPO’s writer/producer had a trip to Mazar-e-Sharif, Balkh province and there he has talked to Brishna, a resident of Kunduz province.

Brishna talks about her business, “I am a retired teacher and now I sew handicrafts at home. When my husband died, I faced economic problems. I started to sew handicrafts at home and then sell them in exhibitions about 4 years ago. I was sewing ladies' dress to some teachers at school too and they were paying me.

Now I continue my handicrafts. I sew dresses by sewing machine at home and some other women help me and other handicrafts like ladies' purses, clothes, etc. I pay them 300 Afghanis per suit and then I sell each piece for 700 Afghanis. Two of my children are going to school and I pay their school fees and I could solve my economic problems now.”