Good Manner in Business

Written by: Aqsa Sediqi

Everyone would be more mindful of their manners towards customers and would put the customer's interest in mind. When you keep a positive attitude in customer service, customers will be happier and this might cause to increase in the number of customers. AEPO’s writer/producer has talked to Muhammad Khabir, a resident of Dehsabz district, Kabul province who presents punctured tires repairing service.

Abdul Khabir talks about his business, “I have rented a workshop of repairing bicycle and kart puncture tires about 3 years ago. Before another tire technician was working in this workshop but as he did not have a good attitude towards customers, he failed in his job.

When I started my business, I have a good manner with all customers. If any of them does not have money to pay my wage, I do not force him to pay me. He could pay me later.

Most of my customers are bicycle and kart owners. My income has increased by 100 % than the first days of my working and new customers come to my workshop from remote areas.”


Some people complain of unemployment when they retire from the job, but some others have provided business for themselves. 

AEPO’s writer/producer had a trip to Mazar-e-Sharif, Balkh province and there he has talked to Brishna, a resident of Kunduz province.

Brishna talks about her business, “I am a retired teacher and now I sew handicrafts at home. When my husband died, I faced economic problems. I started to sew handicrafts at home and then sell them in exhibitions about 4 years ago. I was sewing ladies' dress to some teachers at school too and they were paying me.

Now I continue my handicrafts. I sew dresses by sewing machine at home and some other women help me and other handicrafts like ladies' purses, clothes, etc. I pay them 300 Afghanis per suit and then I sell each piece for 700 Afghanis. Two of my children are going to school and I pay their school fees and I could solve my economic problems now.”